Ensure you have read the privacy policy, terms and conditions and acceptable use . Ensure your subscription is active. You will be provided with the documentation and any other login instructions.
Head over to [Hidden for security purposes] link given in the download pdf and sign up again with the same logins as before.
Your account subscription will be updated and activated with the right plan accordingly within 24hrs. Contact us if not. Thank you
Check Documentation and happy sending and receiving calls.